Services / Brand Strategy & Messaging

Brand Strategy & Messaging

Your brand is more than a logo it’s the story you tell and how people feel when they hear your name. At BIG, we shape brands from the inside out, with strategies rooted in purpose and messaging built to connect. Whether you’re a start-up defining your voice or an established brand in need of clarity, we help you say the right thing, in the right way, to the right people. 

Why we do brand strategy & messaging

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A strong brand needs more than a good logo – it needs clarity. A clear strategy and consistent voice give your brand direction, meaning and momentum. 

Done well, it: 

  • aligns internal teams behind a shared purpose 
  • makes your messaging consistent, confident and easy to scale 
  • builds trust and recognition across every touchpoint 
  • sets the foundation for campaigns, culture and customer experience 

Whether you’re starting fresh or sharpening your focus, brand strategy is the toolkit that helps you grow with confidence. 

How we do brand strategy & messaging

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We combine audience insight with creative intuition to build brands that feel authentic, aligned and ready to grow. 

  • Brand discovery & diagnosis – market research, competitor analysis and brand audits that help you understand where you stand and where you can go 
  • Mission, vision & values – setting a clear internal compass that your team and customers can believe in 
  • Positioning & purpose – defining the space you own, what makes you different, and why people should care 
  • Brand architecture & naming– clarifying the relationship between brand elements, sub-brands and services 
  • Tone of voice & brand personality – from guidelines to practical examples, we shape a tone that’s consistent, distinctive and flexible across touchpoints 
  • Messaging frameworks – clear core messages for different audiences and channels, all laddering back to a single story and strategic narrative

Results we deliver

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  • Clarity on your brand’s role, voice and story 
  • Confidence across teams to speak with one voice 
  • More effective campaigns and creative, rooted in a clear narrative 

Strategic foundations, simple messages, and a voice that’s unmistakably yours – that’s the BIG way. 

120 +

team members. We are BIG

653K +

An Integrated Communications Agency.

997K +

From our early years in the noughties, BIG has grown into a fully integrated communications agency